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Santiago

Customer Service Representative

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Bogotá,Bogota D.C.,Colombia
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Education

High School Diploma
Colegio Americano de Bogotá
Completed 2017
Industrial Engineering
Universidad Nacional de Colombia
Completed Present

Languages

enNative

Experience

Customer Excellence Analyst Jr.

Nu Colombia
August 2021 - April 2022

Serve customers and provide them with an excellent experience with the use of the products the company offered., Make collection calls to clients who were in arrears with their payments.

Customer Service Representative

Teleperformance
May 2021 - August 2021

Customer advice and problem solving through communication with them, supporting the eBay campaign.

Customer Service Assistant

Universidad Sergio Arboleda
January 2018 - May 2019

Provide information about the programs offered by the University to interested people., Participate in the selection process for current scholarship applicants.

Logistic Operator & Customer Care

Andoba Trucking
May 2022 - December 2023

Monitoring the operation of cargo trucks and managing their documentation., Constant communication with clients, ensuring their experience with the services provided.

Logistic Coordinator

Lean Solutions Group
April 2024 - Present

Scheduling appointments for loading and unloading cargo trucks through web portals and calls., Management of documentation and constant communication with warehouses to coordinate the shipping and reception of products.

Published on CazVid - May 17, 2026
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