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Sara

Credit Collections Specialist with 8+ years of financial experience

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Bogotá, Bogota D.C., Colombia
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Competencies

Financial ManagementAdvanced

Responsible for managing accounts receivable and maintaining accurate financial records

NegotiationAdvanced

Negotiated payment solutions to resolve inquiries and facilitate collections

Customer ServiceIntermediate

Handled inquiries and fostered positive customer relationships in high-pressure environments

Communication SkillsAdvanced

Utilized verbal and written communication to resolve issues and engage audiences

Creative PerformanceIntermediate

Engaged audiences with stage presence and expressive storytelling as a performer

Education

Performing arts
Universidad Distrital Francisco José de Caldas
Completed 2024

Languages

SpanishNative
EnglishB2
GermanA1

Summary

Experienced finance and customer service professional with a diverse background in accounts receivable management, negotiation, and dynamic stage performance. Skilled in communication, problem-solving, and maintaining high standards of accuracy.

Key Achievements

  • Managed accounts receivable and improved collection processes at Hevaran
  • Negotiated payment solutions, enhancing customer satisfaction and retention
  • Handled diverse roles including customer service and stage performance, demonstrating flexibility and communication skills

Experience

Credit Collections Specialist

Hevaran
May 2020 - February 2022

Managing accounts receivable, Negotiating payment solutions, Maintaining accurate financial records, Resolving inquiries and ensuring customer satisfaction

Customer Service Representative

Konecta
March 2022 - March 2024

Handling high-pressure situations, Delivering tailored solutions, Fostering positive relationships

Triple Threat Performer

Encantando show
December 2016 - Present

Engaging audiences through dynamic stage presence, Vocal excellence, Expressive storytelling

Skills

Financial ManagementNegotiationCustomer ServiceCommunication SkillsCreative Performance
Published on CazVid - Jul 3, 2025
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