Experienced service agent fluent in English and Spanish, adept at handling customer inquiries, managing data, and supporting financial and order-related processes. Equipped with strong communication and technical skills.
Delivered efficient bilingual customer service via phone and chat, maintaining high satisfaction.
Fluent in English and Spanish, enabling effective communication with diverse clients.
Utilized Excel and online tools to manage and organize customer and order data.
Proficient with Microsoft Excel and PowerPoint for documentation and presentations.
Concentrix
Provided customer support in English and Spanish through phone and chat., Helped clients with banking account questions., Solved issues efficiently and kept a high satisfaction rate.
Accedo S.A.S
Supported English-speaking customers., Handled personal and payment information., Assisted with account access and payment processes.
Jarris Ltda
Answered calls and managed orders., Used Excel and online tools to organize data., Helped customers with their requests and order tracking.
Technical Degree
High School Diploma
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