Sara - Customer Service Agent with bilingual skills and 3+ years of support experience

Delivered efficient bilingual customer service via phone and chat, maintaining high satisfaction.

Fluent in English and Spanish, enabling effective communication with diverse clients.

Utilized Excel and online tools to manage and organize customer and order data.

Proficient with Microsoft Excel and PowerPoint for documentation and presentations.

Provided customer support in English and Spanish through phone and chat., Helped clients with banking account questions., Solved issues efficiently and kept a high satisfaction rate.

Supported English-speaking customers., Handled personal and payment information., Assisted with account access and payment processes.

Answered calls and managed orders., Used Excel and online tools to organize data., Helped customers with their requests and order tracking.