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Customer Service Representative (Phone & Chat)
Contact
Bucaramanga,Santander Department,Colombia
Available on CazVid
Competencies
Virtual administrative supportIntermediate
Demonstrated experience with Virtual administrative support.
Email managementIntermediate
Demonstrated experience with Email management.
Calendar & schedule coordinationIntermediate
Demonstrated experience with Calendar & schedule coordination.
Document organizationIntermediate
Demonstrated experience with Document organization.
Task prioritizationIntermediate
Demonstrated experience with Task prioritization.
Education
Cabin Crew Program
UDI
Completed Present
English C1
SMART Languages Institute
French A1
SMART Languages Institute
High School Diploma
Colegio Santander
Languages
enNative
Experience
Customer Service Representative (Phone & Chat)
Teleperformance
Nov 2024 - Sept 2025
Managed customer inquiries through phone and chat channels., Handled orders, updates, and account information., Followed scripts, workflows, and company procedures., Maintained records and updated customer data.
Administrative Assistant
Fundación Shaddai New Life
May 2024 - Sept 2024
Organized documents and maintained file systems., Scheduled appointments and coordinated calendars., Collected and verified information., Supported daily operations and resolved inquiries.
Skills
Virtual administrative supportEmail managementCalendar & schedule coordinationDocument organizationTask prioritization
Published on CazVid - May 17, 2026