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Administrative and Customer Service Professional in Logistics and Retail
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Competencies
Experienced in managing documentation, organizing files, and coordinating logistical operations.
Skilled in providing attentive, cordial assistance to internal and external clients across various channels.
Adept at conveying information clearly and assertively in diverse professional contexts.
Proficient in managing transportation, travel, and service scheduling to optimize operational efficiency.
Education
Languages
Summary
Versatile professional with expertise in administrative management, logistics coordination, and customer service. Proven ability to streamline operations and deliver exceptional client support in dynamic environments.
Key Achievements
- Coordinated transportation and accommodation logistics, ensuring seamless travel arrangements for corporate staff.
- Managed customer interactions efficiently, maintaining high satisfaction levels at Fruver minimarket.
- Handled call center inquiries with a focus on effective problem resolution and superior service.
Experience
Auxiliar Administrativo de Logística y Viajes Corporativos
Gestión de transporte, hospedaje y coordinación de servicios.. Atención a funcionarios y seguimiento de procedimientos.
Cajera
Atención directa al cliente, manejo de caja y cumplimiento de procedimientos, manteniendo trato cordial y eficiente.
Atención al cliente call center
Gestión de llamadas, orientación al usuario y solución de solicitudes con enfoque en servicio.