Customer Support & Sales Support Professional | CazVid

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Sawens Gabrius

Austin, Texas, United States

Customer Support & Sales Support with strong interpersonal skills in community and corporate environments

  • Supported community members by handling inquiries and administrative tasks, developing strong customer service skills
  • Assisted sales team with market research, lead generation, and preparing sales presentations, gaining exposure to sales processes
  • Contributed to various roles demonstrating adaptability and a broad skill set in customer engagement and administrative support
Communication
Expert
Utilized strong verbal and written communication skills to assist clients, prepare reports, and coordinate team efforts.
Customer Service
Advanced
Provided assistance and information to community members and customers, ensuring positive interactions.
Sales Potential
Intermediate
Participated in supporting sales activities like market research and lead management, demonstrating interest and adaptability.
Problem Solving
Intermediate
Identified customer needs and provided effective solutions, enhancing service quality.
Time Management
Advanced
Managed multiple tasks and deadlines efficiently across administrative and support roles.
January 2023 - Present
Volunteer Customer Support
Local Community Center
Assisted community members with inquiries and provided information on services., Handled various administrative tasks, including data entry and phone support., Developed strong interpersonal and customer service skills through direct interaction.
June 2022 - August 2022
DDC Corporation
Supported the sales team with market research and lead generation., Assisted in preparing sales presentations and reports., Gained exposure to sales processes and customer relationship management.
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SCHOOL of IEEM
Bachelor of Business Administration
Completed May 2022

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