Demonstrated experience with Microsoft Office (Word, Excel, Powerpoint, Outlook).
Alorica BPO
Assist customers over the phone and provide them with the best solution, Overseeing Operations: Managing daily operations of the customer service team, ensuring smooth workflow.
GASPY HOME HEALTH
Training and Development: Skills in training new staff and providing ongoing coaching to improve performance., Crisis Management: Managing difficult situations or escalated complaints with composure and effectiveness.
High school graduate
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