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Sebastian
Technical Support Agent with Customer Service & Content Review Experience
Video resume
Technicall support agent
Excelent analytical skills as well as strong organizational and communication skillsn
Contact
Heredia, Heredia, Costa Rica
Open to remote
Available on CazVid
Competencies
Analytical SkillsAdvanced
Applied analytical skills to review video content and assist customers effectively.
Customer ServiceIntermediate
Handled inquiries and provided support in health insurance and technical troubleshooting scenarios.
Content ReviewIntermediate
Reviewed digital content for accuracy and compliance on Amazon platform.
Communication SkillsAdvanced
Demonstrated strong organizational and interpersonal communication in client interactions.
Technical SupportIntermediate
Assisted users with device troubleshooting and technical issues related to medical devices.
Summary
Experienced in technical support, content review, and customer service across healthcare and digital media sectors.
Key Achievements
- Reviewed and managed Prime Video catalog content to ensure proper display on Amazon website.
- Gained experience in customer service and health insurance domains, demonstrating versatility.
- Provided technical support for medical devices targeting people with diabetes, ensuring customer needs are met.
Skills
Analytical SkillsCustomer ServiceContent ReviewCommunication SkillsTechnical Support
Published on CazVid - Jul 3, 2025