This is my profileContact via CazVidJuan
Customer Service & Back Office professional with diverse language and industry experience
Contact
Bogotá, Bogota D.C., Colombia
Available on CazVid
Competencies
Customer ServiceIntermediate
Handled customer interactions in bilingual settings supporting various companies.
Administrative SupportIntermediate
Performed back office and administrative tasks in healthcare and gaming industries.
Language SkillsAdvanced
Utilized bilingual abilities to assist clients and support communication in service roles.
Driving & TransportationBeginner
Provided personal driving services focusing on safety and client satisfaction.
Education
Applied Studies
Instituto Mariano Moreno
Completed Actualmente
Colegio Universidad Libre
Completed 2021
Languages
EnglishC1
Summary
Dedicated bilingual agent with experience in customer support, back office operations, and driving services across healthcare, gaming, and telecom industries.
Key Achievements
- Served as a bilingual agent at Teleperformance and IGT Solutions, supporting customer inquiries across multiple platforms.
- Managed financial and administrative tasks as a back office agent at Omega Healthcare for NYU Langone Health.
- Provided personal driving services with a focus on client safety and punctuality.
Experience
Personal driver
Immediate manager: Yenith Nuñez
08/30/2022 - Currently
Bilingual agent
Teleperformance
05/02/2023 - 05/04/2023
Bilingual agent
IGT solutions (Priceline] GDS: Farelogix-Galileo
20/05/2023 - 05/01/2024
Bilingual back office agent
Omega healthcare (NYU Langone Health) AR DEPARTMENT
15/01/2024 - 01/12/2024
Skills
Customer ServiceAdministrative SupportLanguage SkillsDriving & Transportation
Published on CazVid - Jul 3, 2025