Experienced in handling customer interactions, sales, and collections for top US companies, with multichannel communication skills.
Provided support to customers across various industries, resolving issues and enhancing customer satisfaction.
Assisted customers with product purchases and plans, improving sales efficiency and client experience.
Conducted collection calls and managed customer payment commitments for Santander.
Utilized CRMs and campaigns to support sales and customer service objectives across major companies.
INDUSTRIAS METALICAS CRUZ
ENERCARE
Provide support to people who wanted to schedule an appointment for a technician, Offer different types of plans for maintenance
VERIZON
Assist customers with any equipment they want to purchase, Provide all needed support quickly and efficiently
SANTANDER CONSUMER USA
Cold calls to customers unable to make payments, Assist customers in making a Promise To Pay
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