Dedicated accounting and customer service specialist with experience in financial record management, client support, and data analysis.
Utilized advanced Excel functions and Office tools to analyze data, prepare reports, and streamline accounting processes.
Maintained accurate accounting records, managed accounts payable/receivable, and supported audits.
Delivered high-quality customer service in various roles, including hospitality and client inquiries.
Applied statistical tools for data analysis to support reporting and decision-making.
Inforleza - Grupo Velasco
Managed fixed assets and calculated monthly depreciations., Assisted clients with inquiries related to agricultural supplies., Maintained accurate accounting records and supported audits., Delivered excellent customer service in a dynamic environment.
Ristorante Italiano Dicarlo
Provided attentive table service in a high-volume Italian restaurant., Ensured exceptional guest experiences in a fast-paced environment., Worked collaboratively with kitchen and floor staff under pressure.
Kalahari Resorts Poconos, USA
Handled check-ins/check-outs and managed reservations (phone & online)., Processed payments and addressed guest concerns professionally., Supported front desk operations to deliver seamless service.
Interhospital
Processed billing and insurance claims for hospital services., Assisted patients and families during the admission process., Prepared daily cash reports and maintained accurate patient records.
Bachelor of Economics
High School Diploma in Sciences
Handled billing and insurance claims processing efficiently in healthcare settings.
Silcex S.A.
Managed accounts payable/receivable and processed invoices., Prepared ATS reports and monthly deliverables for the SRI., Updated and maintained client and supplier databases in Contifico.