Sebastian Ramos

Earned a certificate in QuickBooks online level 1, preparing to deliver end-to-end accounting workflows, managing transactions, reconciling accounts and running reports., Assisted in processing invoices, payments and account reconciliations, supporting financial operations., Entered, reconciled, and maintained financial data in QuickBooks, ensuring accuracy and compliance with accounting standards.

Developed high affinity and interpersonal relationships with team members, customers, supervisors, and managers. Engaging and exhibiting teamwork helped team members enhance results by 30%., Handled more than 40 calls per day, organizing customer requests and issues with accounts or with products. Utilizing different CRM platforms to research, create notes, and track accounts., Conducted research with each customer on their problems and worked to find a solution, schedule future orders, and commit to future plans with the company in the long term.