This is my profileContact via CazVidSebastián
Customer Service & Sales Professional with 10+ years of experience in hospitality & travel
Contact
Competencies
Provided customer support, handled reservations, and assisted with vacation planning across hospitality and travel sectors.
Conducted sales of memberships, vacation packages, and energy services via B2B/B2C channels.
Utilized bilingual skills in Spanish and English to improve customer interactions and sales processes.
Operated Microsoft Office Suite, Avaya Systems, and Juniper Platform for customer data management and communication.
Education
Languages
Summary
Dedicated professional with extensive experience supporting customer reservations, sales, and client engagement in hotel and travel industries.
Key Achievements
- Handled customer reservations and follow-up for bookings at Legendary Club / RCD Hotels.
- Sold vacation packages and flight tickets, providing comprehensive assistance at multiple travel agencies.
- Maintained client relationships and met sales goals through proactive client acquisition and product promotion.
Experience
Customer Service & Sales
Worked in The Mia Club sales room, handling membership sales.
Customer Service & Sales
Sold vacation packages and provided customer service.
Customer Service & Sales
Sold flight tickets and vacation packages, offering assistance to clients.
Reservations Agent
Handled customer reservations and follow-up for bookings.
Member Services Representative (OPC)
Assisted members in the sales department with vacation planning.
Hostess
Worked in The Mia Club sales room, greeting and assisting guests.
Bilingual Sales Agent
B2B2C bilingual call center sales representative.
Bilingual Sales Agent
Sales representative for bilingual energy service accounts.
Concierge / Selfgen
Concierge duties and customer support for guests and members.
Sales Agent
Responsible for client acquisition, product promotion, and maintaining customer relationships to meet sales goals.