Dedicated professional with extensive experience supporting customer reservations, sales, and client engagement in hotel and travel industries.
Provided customer support, handled reservations, and assisted with vacation planning across hospitality and travel sectors.
Conducted sales of memberships, vacation packages, and energy services via B2B/B2C channels.
Utilized bilingual skills in Spanish and English to improve customer interactions and sales processes.
Operated Microsoft Office Suite, Avaya Systems, and Juniper Platform for customer data management and communication.
Linner – Hotel MIA REEF
Worked in The Mia Club sales room, handling membership sales.
Hotel MIA REEF
Sold vacation packages and provided customer service.
Call Center DOMOZ Travel
Sold flight tickets and vacation packages, offering assistance to clients.
Legendary Club / RCD Hotels
Handled customer reservations and follow-up for bookings.
Royal Cancún
High School Diploma (Bachillerato)
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Assisted members in the sales department with vacation planning.
Hotel MIA REEF
Worked in The Mia Club sales room, greeting and assisting guests.
PriceTravel
B2B2C bilingual call center sales representative.
Teleperformance / Direct Energy
Sales representative for bilingual energy service accounts.
The Mia Club / Hotel MIA REEF
Concierge duties and customer support for guests and members.
WePartner
Responsible for client acquisition, product promotion, and maintaining customer relationships to meet sales goals.
