Experienced in customer care, sales, and technical support with a proven track record in handling insurance claims and sales processes across multiple organizations.
Provided ongoing customer support and resolved client inquiries across multiple companies.
Conducted inbound and outbound sales, including cross-selling products and services.
Utilized technical tools including Excel, PowerPoint, Power BI, and Office suite for daily operations.
Proficient in Excel, PowerPoint, Teams, and Office for reporting, presentations, and communication.
ASURION
File insurance claims for technological devices (Verizon Wireless), Inbound Sales & Cross Sales.
ACCEDO
Inbound - Outbound Sales & Cross Sales.
IGT SOLUTIONS
Inbound - Outbound Sales & Cross Sales.
SITEL IBERIA
Customer Care & Sales Representative
Concentrix
Hotel and turism Management
Profency Englis
Sales Management and strategy
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Inbound - Outbound Sales & Cross Sales.
