Detail-oriented data analyst with a strong background in healthcare and finance sectors, skilled in SQL, Python, and visualization tools.
Proficient in analyzing large datasets to identify trends and insights.
Extensive experience in querying and managing relational databases.
Skilled in creating visual reports and dashboards using tools like Tableau.
Utilized Python for data cleaning and automation tasks.
Private Events & Clubs
Operated POS systems and managed bar tabs to track revenue., Cleaned, organized, and replenished supplies to maintain bar appearance., Set up and maintained appropriate stock levels for bar., Monitored customer behavior, intervening to maintain safe environment for all patrons.
DHL
Analyzes foreign packaging status and monitors traces of the global market to guide strategic international business decisions to help clients and maximize their business investment opportunities abroad.
Concentrix
Dedicated Customer Service Representative dedicated to providing quality care for ultimate customer satisfaction., Excellent time management skills combined with a superior knowledge of the customer service industry., Dedicated to identifying customer needs and delivering effective solutions to all problems.
Bridgestone LATAM
Educated collaborators on HR software functionality with emphasis in password reset settings, provide PIN's and following information and further instructions in behalf main page settings.
Bilingual gastronomy and cocktail service
Technical training in computing systems
Data Analytics & Data Science
AI Essentials
Machine Learning Foundations
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Managed multiple data projects ensuring timely delivery and stakeholder satisfaction.
Teleperformance
Providing comprehensive technical assistance to clients and end-users., Troubleshooting hardware, software, and network issues, ensuring minimal downtime and maximum productivity., Communicating complex technical concepts to non-technical users, fostering a user-friendly environment., Maintaining high levels of customer satisfaction through timely and effective problem resolution.