This is my profileContact via CazVidSedzani
Customer Service Professional at TERMS 911
Contact
Johannesburg, Gauteng, South Africa
Available on CazVid
Competencies
Communication SkillsAdvanced
Exceptional verbal and written communication abilities that facilitate clear and effective interactions.
Attention to DetailAdvanced
Meticulous in handling customer information and resolving issues with accuracy.
Problem-SolvingIntermediate
Capable of analyzing situations quickly and devising effective solutions.
Working Under PressureAdvanced
Proven ability to perform efficiently in fast-paced, high-stress environments.
Education
Grade 12[NSC]
LWAMONDO HIGH SCHOOL
Completed 2019
Bachelor’s Degree
UNIVERSITY OF VENDA
Completed 2025
Languages
Tshivenda
English
Sepedi
Isizulu
Tsonga
Summary
Motivated call center agent with excellent communication, attention to detail, and problem-solving skills. Currently pursuing a Bachelor's Degree, eager to contribute to customer satisfaction and operational success.
Key Achievements
- Consistently maintained high customer satisfaction ratings through effective communication.
- Demonstrated strong problem-solving skills to resolve customer issues efficiently.
- Managed high-pressure call volumes while ensuring accuracy and attention to detail.
- Developed excellent communication and computer literacy skills to enhance service delivery.
Experience
Call Centre Agent
TERMS 911
Skills
Communication SkillsAttention to DetailProblem-SolvingWorking Under Pressure
Published on CazVid - Aug 3, 2026