Experienced spa therapist and receptionist with a strong focus on client satisfaction, professionalism, and attention to detail. Adept at multitasking and ensuring a welcoming environment.
Expertise in delivering exceptional client experiences through attentive and personalized service.
Effective in active listening and clear communication to understand and meet client needs.
Proficient in organizing tasks efficiently to ensure timely service delivery.
Strong focus on accuracy and thoroughness in service provision and administrative tasks.
World of Golf
Demonstrated professionalism and dedicated to client satisfaction through consistent punctuality, attention to details, and commitment to high quality service delivery. Provided attentive care during treatments, addressing concerns or discomfort professionally.. Collaborated with spa management to develop innovative treatment packages, attracting new clients.. Booked appointments, answered phones, greeted clients, and handled payment.. Maintained a hygienic and relaxing spa environment for all guest. Provided safe, effective, and appropriate massage therapy techniques during customer appointments. Developed strong relationships with clients through empathetic listening skills and concern of their wellbeing. Delivered a high quality massage and body treatment, contributing to overall positive guest experience
Unwind Spa
GRADE 11
Oh, it was a nice experience. Like, uh, it was uh it's a, it was something new to me, operating a wheelchair, um, learning about a stoma bag, uh learning about a catheter, uh learning how to uh address a wound, you know, psychiatric people, psychiatric wards, like I learned a lot. I learned a lot. So, yeah, it was very nice. It was very nice.
It wasn't easy. I got a challenge while working in a team. So there was a team, there was, in my team, there was people who didn't work the way things...
It wasn't easy. The challenge I faced when working with the team is that the team, some they didn't want to work with us. Maybe you get a patient with a stroke, you get a patient who is not mobile, who is bedridden, so, you know, the patient needs fully care and help. So some of them, they were just running away from it, that, okay, if maybe the patient pooped herself or himself, they will run away. So I'll just, I sit them down, you know, no, we don't work like that. We are called for this and we have a heart for helping people. So let's just work, let's just work with love and care. I think that will be something.
Okay, the challenge I faced while working as with a team, they didn't like uh uh holding patients. They didn't like uh helping patients, maybe at the bathroom, you know, when they poo, they don't want to wash them or wipe them. Like for them, it was disgusting and they don't call me that I must come and they know that like I can do anything and I love my job and I'm not, I'm not a faint-hearted. Um I know my job, it's my calling. So yeah, that's the challenge like I came through with, but uh. Uh things went okay, things got better after um after I told them, you know what, as as we are, we are caregivers guys, you know, uh we are called for this. You need to get to, uh, you get used to it and do your job. It's not easy, but you must just do your job. So love them the way they love us, so you cannot do this without love. So you need to have love and care so that you can conquer um the the the caregiving job, the caregiving uh work. So that's how I resolved it.
Discover other professionals with similar experience
Hi, it's me again, the winner here. Okay, I took many steps for me to be here. I took many steps. I took many steps and to achieve this, I took many steps. It's hard and it was hard. So I'm glad that I'm here. I'm glad that I found you and hopefully I will be more happy if I could hear from you guys. I appreciate and thank you so much.
Hi, my name is Albertina Mosinga. I'm a carer. I'm a caregiver. I'm a qualified caregiver. I'm looking for a job as a caregiver. I'm a trained one. And I'm looking forward to hear from you. I'm a value person. I love trains. I love playing with them. You know, I'm talkative.
