Sergio - Data Analyst with 5 years of experience in retail and finance sectors

Performed complex data analysis to support business insights and decision-making.

Written and optimized SQL queries to extract, manipulate, and analyze large datasets.

Utilized Excel for data cleaning, visualization, and reporting purposes.

Experienced with BI tools like Tableau and Power BI to create dashboards and reports.

Responsible for the planning, evaluation and supervision of the development of the activity of the company on a daily basis coordinating a team of 50 people in different shifts., Prepared monthly logistical reports., Analysis and monitoring of shipments status in real time., Active involvement in hiring process and personnel selection.

Connecting with clients and offering new service technology with a solid and professional relationship.

Trained in conflict resolution and communication by building customer loyalty.