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Sergio
Customer Service & Sales Specialist with Experience in Hospitality and Cold Calling
Video resume
deal Closer
I have experience on Airbnb as a costumer service and safety agent, but I also have experience doing cold and warm calls to possible clients or leads to help sell a subscription to a fashion company
Contact
Bogota, Bogota D.C., Colombia
Open to remote
Available on CazVid
Competencies
Customer ServiceIntermediate
Handled customer interactions at Airbnb, ensuring client satisfaction and safety compliance.
Sales & Cold CallingIntermediate
Made outbound calls to potential clients to promote products and services, supporting business growth.
Communication SkillsIntermediate
Effectively conveyed product features and benefits during client interactions and sales pitches.
Client RetentionIntermediate
Focused on maintaining client relationships and ensuring ongoing satisfaction with services.
Summary
Experienced in client interaction, sales, and retention with a background at Airbnb and in tele-sales.
Key Achievements
- Gained experience as a safety agent and customer service representative at Airbnb, handling guest interactions
- Conducted cold and warm calls to clients and leads to promote and sell fashion subscription services
- Managed client retention and satisfaction through direct communication and product support
Skills
Customer ServiceSales & Cold CallingCommunication SkillsClient Retention
Published on CazVid - Jul 3, 2025