Experienced in delivering 24/7 customer support within the telecommunications sector, focusing on compliance and customer satisfaction.
Delivered comprehensive customer support including financial advice and troubleshooting
Worked in accordance with regulatory standards and collaborated with administrative teams
Handled customer interactions effectively through telephone and internet platforms
Worked closely with colleagues to maintain service standards and regulations
Telecel S.A.
Providing custom service including 7*24 financial consultations, trading assistants, Q&As and customer cares through telephone and internet., Abiding the regulations and working closely with the operating administration and other co-workers.
Bachelor
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