Sergio - Transfer Agent at Torro Funding Group

Expertise in managing client interactions, assessing needs, and delivering tailored solutions.

Proficient in evaluating credit histories and financial data to determine client eligibility.

Skilled in managing transportation schedules, tracking shipments, and ensuring timely deliveries.

Dedicated to providing exceptional support and resolving inquiries efficiently across diverse roles.

Evaluating client eligibility by analyzing credit scores, credit history, funding requests, and additional financial details to determine qualification for financing solutions.

Served as first point of contact for callers seeking legal aid; routed inquiries to appropriate departments.. Transitioned to Social Security as a consulting agent, gathering information to assess eligibility for SSDI, SSI, and VA benefits.

Coordinated pickup and delivery of diverse cargo loads across locations.. Tracked shipments from origin to destination to ensure timely and accurate service.

Provided support services to hospitals and clinics in the USA.. Updated account information, installed devices (tablets, wallboards, TVs), adding content if requested and removed equipment as needed.

Responsible for professional phone communication with customers in the United States to manage credit and collections activities.. Core duties included resolving outstanding account balances and addressing unpaid service charges, while maintaining strict adherence to a target call duration of 7 minutes or less per interaction.

Sold internet, cable, landline, mobile, and home security services.. Identified customers need to offer upgrades and additional products, driving upsell opportunities.

Manage independent sales of new products including sneakers, apparel, perfumes, bags, jewelry, watches, and cosmetics.. Draw on family background in retail (candy factory) to build relationships with local store owners and negotiate distribution agreements.