Sergio - Contact Center Specialist with 5 years in Customer Support

Bogotá, Bogotá D.C., Colombiaen

Gained extensive experience working with major call centers like Teleperformance and HubSpot.

Developed strong communication skills tailored to customer service roles.

Published on CazVidVideo interview available

Summary

Experienced contact center professional with five years in customer service, skilled in communication, client engagement, and team collaboration.

Established a solid understanding of contact center operations and client engagement.

Customer ServiceAdvanced

Provided support and assistance to customers in a contact center environment.

Communication SkillsAdvanced

Displayed clear and effective communication in handling client interactions.

Industry KnowledgeIntermediate

Understands contact center operations and client engagement strategies.

Team CollaborationIntermediate

Worked effectively within team structures in fast-paced customer support settings.