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Logistics Coordinator with 5+ years in supply chain and operations
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Competencies
Directed shipment operations, managed inventory, and ensured regulatory compliance in supply chain tasks.
Reviewed user content for policy adherence, maintaining high accuracy and efficiency in moderation tasks.
Handled customer complaints, supported data entry, and maintained client communication in service roles.
Tracked electronic accessory stocks, managed supplier orders, and maintained inventory records.
Conducted document reviews and process monitoring to ensure operational accuracy and traceability.
Education
Languages
Summary
Versatile professional with extensive experience in logistics, content moderation, and customer service. Skilled in shipment coordination, documentation, and cross-team collaboration to ensure operational efficiency and compliance.
Key Achievements
- Managed over 80 daily shipments at Lean Solutions Group, ensuring targets and deadlines were met.
- Reviewed 300+ user-generated contents daily at Teleperformance with 85%+ accuracy maintaining policy compliance.
- Coordinated electrical issue resolutions and power line kite removals, meeting SLA standards and ensuring safety compliance.
Experience
Logistics Coordinator
Successfully managed over 80 daily shipments, ensuring compliance with deadlines and proposed targets, while escalating any issues to the client as needed., Conducted document review and continuous process monitoring to guarantee accuracy and traceability in every operation.
Content Moderator
Reviewed 300+ user-generated contents daily, maintaining 85%+ accuracy in policy compliance.
Service Agent (Back Office & Field Coordination)
Coordinated electrical issue resolutions between engineers, technicians, and clients, meeting 30-minute SLA for urgent cases., Managed coordination for 15+ daily kite removals from power lines, ensuring safety compliance, liaising with field teams and control centers via internal applications.,...
Electronics Retail Assistant
Managed inventory of electronic accessories (keyboards, mice), tracking stock levels and supplier orders.