Sergio - Freight Dispatcher with 6+ years of logistics and customer service expertise

Coordinated freight operations, scheduling, and communication between drivers, shippers, and clients.

Provided customer support and maintained high satisfaction ratings through effective communication.

Managed shipment monitoring, rate negotiations, and logistical issue resolution.

Supervised staff at the convenience store and trained new hires at the call center.

Coordinate freight operations, scheduling, and dispatch for multiple carriers., Manage communication between drivers, shippers, and clients to ensure on-time delivery., Negotiate rates and monitor shipments for efficiency and cost savings., Resolve logistical issues while maintaining strong...

Oversaw daily store operations, inventory, and staff management., Trained employees to improve customer service and sales performance., Handled cash flow, supplier negotiations, and business reporting., Implemented strategies to increase sales and customer satisfaction.

Delivered customer support for U.S.-based clients across multiple industries., Consistently exceeded sales and service goals through upselling and problem resolution., Maintained high customer satisfaction ratings through effective communication., Assisted in training new hires on sales and service...