Dedicated customer service and sales professional with experience in call centers and retail. Skilled in communication, problem-solving, and teamwork, with a solid technical foundation through higher education.
Skilled in providing professional support, resolving issues, and maintaining customer satisfaction.
Excellent verbal and written communication abilities to effectively engage with clients and team members.
Ability to prioritize tasks efficiently to meet deadlines and handle multiple responsibilities.
Capable of identifying issues quickly and implementing effective solutions.
Proven ability to collaborate effectively within diverse teams to achieve common goals.
MSA
Provided customer service support by handling inbound and outbound calls, assisting with sales, and promoting services while maintaining accurate records and professional communication.
BRANDED WAREHOUSE
Assisted 50+ customers daily by providing product/service information, maintaining customer satisfaction, and supporting sales targets through consistent service delivery.
Higher Certificate
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