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shahid
Transport Operations
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Competencies
Demonstrated experience with Transport Operations Management.
Demonstrated experience with Dispatch Operations.
Demonstrated experience with Fleet Coordination.
Demonstrated experience with Reservations Management.
Demonstrated experience with Client Relationship Management.
Education
Languages
Summary
Transport Operations open to new opportunities
Experience
Transport Operations Manager | Reservations & Dispatch
Lead daily transportation and reservation operations, ensuring smooth coordination of vehicles, drivers, dispatchers, reservation staff, and customer service teams.. Manage fleet utilization and operational performance to maximize efficiency and service quality.. Supervise transportation staff and drivers while maintaining high operational standards.. Monitor dispatch and reservation activities, trip completion, service levels, and customer satisfaction metrics.. Resolve operational challenges promptly and implement effective solutions to improve service delivery.. Coordinate high-profile airport transfers and VIP transportation and reservation requirements.. Prepare operational reports and support business growth initiatives.
Transport Operations Manager
Lead daily transportation and reservation operations, ensuring smooth coordination of vehicles, drivers, dispatchers, reservation staff, and customer service teams.. Manage fleet utilization and operational performance to maximize efficiency and service quality.. Supervise transportation staff and drivers while maintaining high operational standards.. Monitor dispatch and reservation activities, trip completion, service levels, and customer satisfaction metrics.. Resolve operational challenges promptly and implement effective solutions to improve service delivery.. Coordinate high-profile airport transfers and VIP transportation and reservation requirements.. Prepare operational reports and support business growth initiatives.
Transport & HR Officer
Coordinated daily transportation operations, including driver schedules and vehicle assignments to ensure smooth service delivery.. Monitored transportation activities to maintain timely and efficient operations.. Assisted with recruitment, onboarding, and employee documentation processes while maintaining accurate HR records, including attendance and leave management.. Supported communication between management, drivers, and operational staff to ensure effective coordination.. Contributed to performance management and employee relations activities.. Prepared operational and HR reports for management review.. Ensured compliance with company policies and workplace procedures.. Assisted in resolving employee and operational issues in a professional and timely manner.. Supported training and development initiatives for transportation and office staff.
Transport Dispatcher & Reservations Coordinator
Coordinated daily transport dispatch operations, ensuring efficient scheduling of drivers, vehicles, and trips.. Managed reservation requests, including bookings, confirmations, and changes for customers and VIP clients.. Communicated with drivers, customers, and internal teams to ensure smooth and timely service delivery.. Monitored trip progress, dispatch activities, and service quality to maintain high operational standards.. Handled customer inquiries, special requests, and last-minute schedule changes in a professional manner.. Maintained accurate records of reservations, trips, and operational activities.. Supported fleet utilization planning to improve efficiency and reduce delays.. Assisted in resolving operational issues and customer complaints quickly to ensure customer satisfaction.. Prepared daily and weekly reports for management review and performance tracking.. Ensured compliance with company policies, procedures, and service standards at all times.
Airport Coordinator
Received arriving passengers and VIP clients at airport terminals.. Coordinated airport pickups and transportation arrangements.. Escorted clients safely to assigned vehicles.. Maintained communication with drivers and dispatch teams.. Assisted passengers with luggage and travel-related inquiries.. Represented the company professionally to international and corporate clients.