Shamiela - Facilities Coordinator & Site Administrator

Demonstrated experience with Microsoft Excel.

Demonstrated experience with Microsoft Word.

Demonstrated experience with Microsoft Outlook.

Demonstrated experience with Access-control systems.

Demonstrated experience with CCTV monitoring.

Coordinated day-to-day facilities and site administration while maintaining accurate operational records, logs and supporting documentation.. Updated reports, registers, filing systems and follow-up schedules to keep tasks visible and completed on time.. Liaised with internal teams and service providers regarding site requirements, outstanding work and access arrangements.. Supported access-control and CCTV monitoring processes and assisted with general operational administration.

Managed a busy reception area, incoming calls, visitors and access procedures in a professional facilities-management environment.. Maintained visitor and security registers, completed data capture, prepared documents and supported accurate filing.. Communicated with staff, contractors and clients and followed up on requests to support smooth daily operations.

Provided reception and administration support across temporary assignments, adapting quickly to different systems and procedures.. Handled calls, visitors, data capture, filing, document preparation and general office support.

Supported stockroom operations through the receiving, sorting, organising, storing and movement of merchandise.. Assisted with stock replenishment, stock counts and discrepancy checks while keeping the stock area orderly and accessible.. Handled stock carefully and worked accurately under pressure to meet daily operational and customer-service requirements.. Assisted customers telephonically, recorded queries accurately and followed up or escalated matters when required.

Completed cash handling, balancing and administrative record-keeping with a strong focus on accuracy and accountability.. Maintained site and security registers, prepared shift information and supported daily reporting and filing.. Supervised site activities, assisted customers and coordinated routine operational matters during night shifts.

Delivered efficient customer service, processed payments accurately and supported food-service operations in busy environments.