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Shanice

CAD Designer with 3+ years in dental device development

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Limón, Limón Province, Costa Rica
Open to remote
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Competencies

CAD SoftwareAdvanced

Proficient in managing CAD software and digital design tools to develop dental aligner models.

CommunicationAdvanced

Effective in communicating with international teams and clients to coordinate project modifications.

Quality ControlAdvanced

Focused on maintaining high quality standards and process optimization in design and production.

Customer ServiceIntermediate

Provided assistance and support to customers through various communication channels.

Education

Bachelor’s Degree
Universidad Libre de Costa Rica
Completed 2024
High School Diploma
Colegio Adventista de Limón
Completed 2014

Languages

SpanishNative
EnglishIntermediate

Summary

Experienced CAD Designer skilled in digital dental aligner development, quality control, and cross-cultural communication.

Key Achievements

  • Created customized digital dental aligner designs for international clients.
  • Collaborated with doctors worldwide to modify and improve case outcomes.
  • Implemented quality control measures to enhance process efficiency.

Experience

DDT CAD DESIGNER

Align Technology
April 2018 - January 2021

Responsible for creating customized digital dental aligner designs., Communicated directly with international doctors to coordinate case modifications., Maintained high quality standards and timely project delivery., Contributed actively to the continuous improvement of quality and productivity...

Customer Service Agent

CityCo Communications
June 2022 - January 2023

Provided assistance and resolution to customer inquiries via phone, chat, and email., Managed multiple simultaneous interactions under pressure., Focused on quality performance and customer satisfaction metrics., Maintained a professional and empathetic communication approach.

Attractions Operator

Silver Dollar City
June 2025 - October 2025

Guest interaction and customer service., Ride loading/unloading and operation., Supported inspection and maintenance procedures., Focused on safety, efficiency, and guest satisfaction.

Skills

CAD SoftwareCommunicationQuality ControlCustomer Service
Published on CazVid - May 17, 2026
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