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Shaquille
Customer Service Representative with experience in customer interaction and language skills
Video resume
Customer Service Representative
My name is Shaquille Ferdinand. I am a native English speaker from Canada with an associate's degree in business.nnI'm looking to transition my career into customer service because I enjoy interacting with people and solving problems and customer service is closely related to sales the most important business skill.nnI have experience as an English teacher online and in person so I have experience dealing directly with my customers.nnThank you considering my application!
Contact
Asunción, Asunción, Paraguay
Open to remote
Available on CazVid
Competencies
Customer ServiceIntermediate
Handled customer interactions directly as an English teacher, demonstrating communication and problem-solving skills.
CommunicationIntermediate
Experienced in verbal communication, particularly over the phone, and in adapting messaging for different audiences.
Language SkillsIntermediate
Native English speaker with intermediate proficiency in Spanish, facilitating bilingual customer interactions.
Business BackgroundBeginner
Holds an associate's degree in business, providing foundational knowledge applicable to customer service and sales.
Summary
English-speaking English teacher with business background seeking transition into customer service, focusing on phone communication and customer interaction.
Key Achievements
- Gained experience in direct customer dealings through online and in-person English teaching
- Developed strong listening and communication skills suitable for phone-based customer interactions
- Leveraged bilingual skills (English, intermediate Spanish) to enhance customer communication
Skills
Customer ServiceCommunicationLanguage SkillsBusiness Background
Published on CazVid - Jul 3, 2025