Experienced professional skilled in social media management, customer service, and content creation across diverse industries, delivering engaging communication and support.
Handled customer inquiries and support across multiple roles, ensuring satisfaction and prompt resolution.
Produced engaging text, image, and video content for social media and client communications.
Managed social media accounts, responding to comments and engaging audiences effectively.
Handled disputes and conflicts effectively during various customer interactions and content creation.
Business Development Center
Responded to all comments and customer queries within organisational targets., Provided engaging text, image and video content for social media accounts., Provided ongoing client support through email and telephone contact.
Allied Global
Maximised customer engagement and satisfaction by delivering excellent customer service.
ZeroVariance
Calling a list of customers to request for donations and helping various organizations such as: firefighters, police, hospitals, among others.
Km2 Solutions
Cruise Ship Costa
Certificate of Higher Education
Bachelor ́s Degree in Science and Humanities
Discover other professionals with similar experience
Provided client support via email, telephone, and social media, demonstrating strong verbal and written skills.
Conflict and dispute resolution., Service prioritisation, Effective customer upselling, Content creation
