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Sales Manager at Green Ductors with 12+ years in Customer Service and Sales
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Competencies
Expertise in developing sales strategies, leading teams, and driving revenue growth.
Proven ability to resolve customer issues, enhance satisfaction, and maintain customer loyalty.
Skilled in sourcing, screening, and matching healthcare candidates for US facilities.
Strong communication skills and organizational ability to coordinate complex processes.
Capable of analyzing situations and implementing effective solutions in dynamic environments.
Languages
Summary
Dynamic professional with over 12 years of experience in sales, customer service, recruitment, and team management. Proven track record in driving revenue, enhancing client satisfaction, and streamlining operations across diverse industries.
Key Achievements
- Led sales strategies at Green Ductors, resulting in increased revenue and improved client retention.
- Prospected and qualified leads at Bay Efficiency, supporting the development of a robust sales pipeline.
- Sourced and matched nursing candidates for U.S. healthcare facilities, enhancing staffing efficiency.
- Managed client onboarding and legal documentation processes at CPLG, ensuring smooth case coordination.
- Provided technical support and customer service across multiple roles, consistently improving customer satisfaction.
Experience
Sales Manager
Led sales strategies and team performance to drive revenue growth and client retention.
SDR (Sales Development Representative)
Prospected leads, qualified opportunities, and supported sales pipeline development.
Screener – Recruiter
Sourced, screened, and matched nursing candidates for U.S. healthcare facilities.
Intake Specialist
Managed client onboarding, documentation, and case coordination for legal process.
Legal Assistant
Prepared legal documents, maintained case files, and supported attorney-client communications.
Customer Service, Retention, QA, Booking, RX Lab, Training
Handled customer support, quality control, training sessions, and client retention programs.
CEO Assistant
Coordinated executive scheduling, managed communications, and supported business operations.
Customer Service Chat
Provided real-time online support, resolved order issues, and improved customer satisfaction.
Customer Service – Tech Support Associate
Delivered technical support, troubleshooting, and customer service for various clients.
General Manager
Oversaw daily hotel operations, staff management, and guest satisfaction initiatives.