Dynamic professional with over 12 years of experience in sales, customer service, recruitment, and team management. Proven track record in driving revenue, enhancing client satisfaction, and streamlining operations across diverse industries.
Expertise in developing sales strategies, leading teams, and driving revenue growth.
Proven ability to resolve customer issues, enhance satisfaction, and maintain customer loyalty.
Skilled in sourcing, screening, and matching healthcare candidates for US facilities.
Strong communication skills and organizational ability to coordinate complex processes.
Green Ductors
Led sales strategies and team performance to drive revenue growth and client retention.
Bay Efficiency
Prospected leads, qualified opportunities, and supported sales pipeline development.
World Nurses & Travel Care Hawaii
Sourced, screened, and matched nursing candidates for U.S. healthcare facilities.
CPLG
Managed client onboarding, documentation, and case coordination for legal process.
Alonso & Alonso
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Capable of analyzing situations and implementing effective solutions in dynamic environments.
Prepared legal documents, maintained case files, and supported attorney-client communications.
Optical BPO
Handled customer support, quality control, training sessions, and client retention programs.
CGS BPO
Coordinated executive scheduling, managed communications, and supported business operations.
GearBest E-commerce
Provided real-time online support, resolved order issues, and improved customer satisfaction.
BPO Industry
Delivered technical support, troubleshooting, and customer service for various clients.
Angel Azul Hotel
Oversaw daily hotel operations, staff management, and guest satisfaction initiatives.
