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Competencies
Performed manual product selection and packaging, ensuring adherence to performance indicators.
Provided customer assistance, managed inquiries, and maintained client satisfaction at Colanta.
Organized documentation, managed records, and supported logistical operations to improve efficiency.
Utilized strong communication skills and team collaboration to fulfill role responsibilities effectively.
Adapted to various operational tasks, demonstrating flexibility in dynamic work environments.
Education
Summary
Dedicated professional with experience supporting logistics, customer relations, and administrative functions across manufacturing and retail environments. Skilled in process support, client interaction, and operational organization.
Key Achievements
- Supported logistical processes at Empaques y soluciones S.A, managing tasks from product picking to packing and operational support.
- Handled customer relations and administrative duties at Colanta, including visitor reception, documentation, and security support.
- Demonstrated flexibility by managing multiple responsibilities across logistics and customer service environments, focusing on process improvement and operational continuity.
Experience
Recoger y seleccionar los productos a empaquetar., Empaquetar los productos a mano., Cumplimiento de indicadores de rendimiento., Picking y packing, Apoyo el proceso logístico a colanta, Capacidad de dar apoyo y gestionar operativamente los procesos logisticos de recibo y despacho, alistamiento, con la capacidad de gestión de diferentes tareas, enfocada siempre en la mejora del proceso.
Recibir a clientes y visitantes, Brindar información y asistencia, Mantener el orden y proporcionar información sobre los servicios., Recibir y organizar paquetería, Organizar y archivar documentos, Atender clientes, Manejo de llamadas, recopilación de información personal y gestión de horarios del personal., Realizar el registro de entrada y salida, Apoyando la seguridad de colanta