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Sihle
Customer Service & Sales Consultant
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Competencies
Skilled in resolving client issues, providing technical support, and ensuring customer satisfaction.
Experienced in outbound sales, lead generation, and building strong client relationships.
Effective communicator with negotiation skills that facilitate client engagement and deal closure.
Capable of establishing rapport and maintaining long-term client relationships across industries.
Education
Languages
Summary
Motivated individual with experience in customer support, sales, and real estate. Adept at engaging clients, generating leads, and delivering excellent service. Eager to leverage communication and negotiation skills to contribute to dynamic teams.
Key Achievements
- Successfully managed high-volume inbound and outbound calls, resolving technical and billing issues efficiently.
- Generated substantial real estate leads through targeted outbound calls, increasing client pipeline.
- Utilized strong communication and negotiation skills to engage potential property buyers and close deals.
- Contributed to sales conversions and customer satisfaction in fast-paced financial services and real estate environments.
Experience
Customer Service & Sales Consultant
Managed inbound and outbound calls, providing technical assistance and resolving billing queries.. Acted as an outbound sales consultant, actively generating leads and driving sales conversions.. Maintained high-quality service standards to ensure customer satisfaction and retention.
Real Estate Agent
Conducted targeted outbound sales calls to generate real estate leads and build a client pipeline.. Utilized strong verbal communication and negotiation skills to engage potential property buyers and sellers.