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Insurance and Customer Service Professional with 10+ years of industry experience
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Competencies
Provided support, managed client inquiries, and resolved issues across multiple roles.
Supported sales activities, generated quotes, and contributed to meeting sales targets.
Handled insurance policies, processed applications, and managed payments at InsuraGroup.
Supervised inventory, hiring, scheduling, and accounts receivable/payable at Calmod Enterprises.
Utilized basic computer tools to manage customer data, financial records, and communication.
Education
Languages
Summary
Dedicated professional with over a decade of experience in insurance, sales, and customer support roles. Skilled in managing accounts, processing policies, and leading team operations. Adept at providing excellent service and streamlining processes to enhance customer satisfaction and operational...
Key Achievements
- Managed diverse insurance policies and processed claims at InsuraGroup, ensuring customer satisfaction.
- Handled customer accounts, sales, and support at Comcast, consistently meeting campaign targets.
- Promoted from sales to management at Calmod Enterprises; supervised inventory, finance, and staffing.
Experience
Insurance Representative (Remote)
Managed home and auto insurance policies, Generated quotes and processed applications, Provided customer service and processed payments
Call Center Representative
Handled customer accounts and sales support, Resolved billing and service concerns, Achieved campaign performance targets
Sales Manager / Managing Partner
Promoted from sales to management, Managed inventory, purchasing, hiring, and scheduling, Oversaw accounts receivable and payable, Profit-sharing Managing Partner
Cashier / Customer Service / Payroll Assistant
Managed cashier operations and customer service, Assisted with payroll processing