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Silvia

Legal Assistant with 2+ years in immigration law

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Bucaramanga, Santander Department, Colombia
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Competencies

Legal DocumentationAdvanced

Drafts and reviews legal documents, ensuring accuracy and compliance within immigration law.

Case ManagementIntermediate

Organizes and tracks immigration cases, deadlines, and required documentation.

Research & AnalysisAdvanced

Performs legal research on immigration laws and regulations to support case preparation.

Customer ServiceIntermediate

Provides support and communicates effectively with clients regarding legal processes.

Record KeepingAdvanced

Maintains organized legal and case files, ensuring easy access and compliance.

Education

Lawyer
Universidad Industrial de Santander
2015-2021

Languages

SpanishNative
EnglishAdvanced

Summary

Experienced legal professional specializing in immigration case review and documentation, skilled in managing complex cases and legal research.

Key Achievements

  • Prepared and organized immigration applications and petitions, ensuring timely submissions.
  • Demonstrated strong research and documentation skills, drafting legal documents for immigration cases.
  • Managed case records and maintained compliance with immigration regulations.

Experience

Legal Assistant (Case reviewer and Declaration writer)

Alonso & Alonso Attorneys At Law
2023

Proficient in case management, including preparing and organizing immigration applications and petitions, tracking deadlines, and maintaining accurate records., Excellent research and documentation abilities, including in-depth knowledge of immigration laws and regulations, and the ability to draft legal documents for immigration cases.

Customer Service Representative

Alliance BPO - Lumin Skin
2022-2023

Provided excellent customer service to the Lumin Skin subscribers via email and chat., Shopify and Zendesk management.

Business Development Manager

RVNA Technologies
2021-2022

Helped CFOs and their teams improve the time to produce budgets, plans, forecasts, and reports., Contacted multiple prospects to provide information regarding modern FP&A software integrated with spreadsheets.

Customer Service Associate

Amazon operation services Colombia
2020-2021

Customer service through inbound calls, chat, and emails., Handling of complaints and claims from users regarding delivery service, damaged items, price changes, and missing items., Re-schedule package delivery., Follow up on customers' inquiries.

Customer Service and Sales Representative

Accedo Colombia

Customer service and upsold sales through inbound calls to Cricket Wireless clients., Handling complaints and claims from users regarding outages and line cancelations., Troubleshooting.

Skills

Legal DocumentationCase ManagementResearch & AnalysisCustomer ServiceRecord Keeping
Published on CazVid - Jul 3, 2025
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