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Project Manager with 7 years of experience in construction industry
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Competencies
Applied project management principles to oversee construction projects, scheduling, and resource planning.
Handled project budgets, tracked expenses, and optimized costs to stay within financial targets.
Maintained effective communication with clients, vendors, and team members throughout project lifecycle.
Led and organized multidisciplinary teams to achieve project milestones efficiently.
Education
Summary
Experienced project manager in the construction sector with a focus on delivering complex projects on time and within budget.
Key Achievements
- Led multiple construction projects from initiation to completion, ensuring timely delivery.
- Managed project budgets up to $5 million, maintaining cost control and resource allocation.
- Coordinated cross-functional teams and liaised with stakeholders to meet project requirements.
Experience
Technical Support Specialist
Managed communication and expectations with clients, stakeholders, and technical teams., Coordinated and monitored cases, ensuring adherence to strict healthcare and compliance standards., Documented processes, escalations, and progress reports with high accuracy., Provided support across multiple time zones, maintaining consistent service delivery.
Logistics Coordinator / Dispatcher
Monitored and coordinated daily dispatch operations between drivers and clients., Assigned loads, tracked ETAs, and provided real-time updates to customers., Managed high-volume communication across chat, email, and phone., Logged dispatch activities and ensured documentation accuracy., Resolved route issues and delivery delays quickly and efficiently., Collaborated with the operations team to meet performance metrics.
Project Manager
Oversaw consultant workflows, schedules, deliverables, and client expectations., Identified risks early and implemented improvement plans to prevent delays., Prepared weekly progress reports and presented updates to management., Trained and supervised new staff to improve efficiency and output quality.
Technical Support Specialist
Managed cases, escalations, and follow‑ups across phone, email, and chat., Provided detailed reporting on technical issues and resolutions., Maintained high customer satisfaction scores through clear communication.