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Simon
Delivery Driver at Takealot with 4+ years in Logistics and Customer Service
Video resume
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Competencies
Effective in engaging with clients, colleagues, and stakeholders to facilitate smooth operations.
Able to identify issues promptly and implement practical solutions in diverse situations.
Skilled at prioritizing tasks to meet deadlines and improve productivity.
Collaborates effectively with team members to achieve common goals and improve service delivery.
Displays potential to guide and motivate team members in operational settings.
Education
Summary
Dedicated and hardworking individual with over 4 years of experience in delivery logistics, dispute resolution, and client engagement. Proven ability to adapt, problem-solve, and work effectively within teams to achieve objectives.
Key Achievements
- Consistently ensured timely and safe delivery of packages across designated routes.
- Conducted daily vehicle inspections, maintaining compliance and roadworthiness.
- Optimized parcel loading and organization, enhancing delivery efficiency.
Experience
ASSESSOR
Helped resolve disputes involving claims. Travelled all around South Africa conducting investigations of the Road Accident Fund.. Consulted with owners to discuss assessments and answer questions.. Used excellent communication skills and standards procedures to solve cases.. Assisted colleagues troubleshoot problem claims using expert knowledge and skill in problem-solving
SALES REPRESENTATIVE
Consistently met and exceeded sales goals for advertising. Interfaced with customers to resolve problems and meet diverse needs. Grew customer base by acquiring new customers and identifying needs to deliver relevant products. Drove client retention, efficiently managing and growing accounts while promoting new products. Negotiated and closed deals with minimal required support from sales and finance managers. Executed complete sales cycle process from prospecting leads through contract negotiations and close.
HOMEWORK SUPERVISOR AND SPORT AND ARTS ASSISTANCE
Assist the school sport committee in the implementation of school sport programme. Promote Arts and Culture Programme. Support and assist school sports. Introduce Modified Sport to Foundation phase learners. Assist educators in identifying talented learners and athletes
DRIVER
Safely operated delivery vehicle to transport packages across designated routes. Conducted daily vehicle inspections to ensure roadworthiness and compliance. Loaded, organized, and secured parcels for efficient delivery scheduling. Used GPS and route optimization tools to meet delivery timeframes. Delivered packages to residential and commercial customers with professionalism. Verified customer identity and obtained proof of delivery via mobile app. Maintained accurate delivery logs and reported any discrepancies. Provided friendly and courteous customer service during deliveries
Skills
Video Transcript
Video Transcript 1
Well, a pre-trip is basically checking if the car is roadworthy, you know, checking certain things that may be faulty at that particular time, checking certain things that are very important in you taking the very same trip. The post-trip vehicle inspection is basically making sure that, as well, that everything is fine before you can go to your next journey, before you can take the next journey. I never really encountered so much issues in getting to the vehicle that I've used before, but if needs be, or if maybe I come across those certain things, I'll speak to management, who has left to people like the repair, just to make sure that they request certain things that are there to be fixed.
Video Transcript 2
Yes, there was a time where a customer ordered something at our store, and then unfortunately, the product she ordered was not available. What I did was just to call another store just to find out if the product was available, and luckily enough, I got the product. And I was lucky enough to deliver the product in time at the place, and she was very happy with the product and with the amount of time that it took to get another product. So what she did was to just recommend other people to come to our store to order more because of the service that we provided for her.
Driver
Hi, my name is Simon Mabena. I'd love to apply for the position of a driver. I've got all the requirements as needed to be a driver with experience of travelling. So please, it would mean so much to me if I could get this opportunity.