Jul 2022 - Nov 2023
Phone Agent
High Power
Utilized creative problem-solving skills to resolve customer issues, Coordinated with internal teams to ensure timely and accurate delivery of advertising services, Compiled and analyzed sales data to identify areas for improvement, Analyzed customer feedback to identify potential areas of improvement, Proactively identified customer needs and provided solutions, Assisted customers with product selection based on their individual needs and preferences, Maintained up-to-date knowledge of products and services