Demonstrated experience with Proactive.
Demonstrated experience with Quick Learner.
Demonstrated experience with Team work.
Demonstrated experience with Microsoft Office.
Freelance Transcriptionist
Transcribed and formatted audio interviews, including bilingual (Spanish-English) law enforcement and legal content., Ensured high accuracy, proper punctuation, and compliance with strict formatting guidelines., Identified and marked inaudible segments with precise timestamps., Managed confidential information with discretion and professionalism., Delivered error-free transcripts under tight deadlines.
Concentrix Nicaragua
Provided customer support via phone and email., Assisted with troubleshooting and resolving technical issues., Ensured customer satisfaction through effective communication and problem-solving.
Avaluos de Nicaragua
Assisted in administrative and maintenance tasks., Supported office operations and ensured smooth workflow.
Computer Engineering
English Certification
English Certification
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