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Customer Service & Barista Professional with 5+ years of experience
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Competencies
Handled customer interactions, order taking, and complaint resolution to ensure a positive experience.
Made cocktails, milkshakes, and performed barista duties, showcasing technical skill in drink-making.
Collaborated effectively with team members in busy environments to deliver quality service.
Managed fast-paced work environments efficiently, maintaining service quality.
Proficient in MS Word, PowerPoint, Excel, and internet browsing for administrative and communication tasks.
Education
Languages
Summary
Experienced professional with over 5 years in hospitality, specializing in customer engagement, beverage preparation, and team collaboration in fast-paced food and beverage settings.
Key Achievements
- Greeted and served diverse customers, efficiently handling orders and complaints at multiple establishments
- Prepared a variety of beverages including cocktails and milkshakes, demonstrating technical skills in drink-making
- Contributed to team efforts in fast-paced environments, ensuring good service and customer satisfaction
Experience
Waitress
Greeting customers, Taking orders, Suggestive selling, Providing good service, Dealing with customer complaints
Bar Lady
Making cocktails, Making milkshakes, Barista, Team work, Working under pressure, Dealing with fast paced work environment