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Competencies
Demonstrated experience with Strong Communication Skills.
Demonstrated experience with Customer Service & Client Interaction.
Demonstrated experience with Data Capturing & Attention to Detail.
Demonstrated experience with Teamwork & Collaboration.
Demonstrated experience with Time Management & Ability to Work Under Pressure.
Education
Languages
Summary
Professional profile
Experience
CALL CENTER AGENT
Handled inbound and outbound customer calls professionally.. Resolved customer queries and complaints efficiently.. Maintained accurate call records and met performance targets.
Conducted market research and supported strategic business development.. Coordinated visual content production and collaborated with teams.
Temporary Call Centre Agent
Worked in a call centre environment conducting outbound research calls to collect data and customer feedback for various projects.. Engaged with respondents using structured questionnaires while ensuring accuracy, professionalism, and compliance with call guidelines.. Responsible for recording responses accurately into the system and meeting daily call targets in a high-pressure environment.
Photography Assistant / Studio Assistant
Assisted a photography company based in Maboneng that handles studio shoots and event photography.. Supported photographers in both studio and on-location environments by preparing equipment, assisting clients, and ensuring smooth flow during photo sessions and events.