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Customer Service & Sales Agent with 2 years of experience in customer engagement and financial services
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Competencies
Proven ability to drive sales through persuasive communication and understanding customer needs.
Skilled in negotiating deals that benefit both the customer and the organization.
Excellent interaction skills ensuring positive customer experiences and relationship building.
Clear and effective speaker, capable of conveying complex information simply and persuasively.
Education
Summary
Dedicated professional with 2 years of experience in customer service and sales, skilled in negotiation, persuasion, and building strong client relationships. Adept at achieving targets and delivering excellent service.
Key Achievements
- Successfully sold car warranties at Universal Call Centre, enhancing customer trust and satisfaction
- Achieved sales targets for loans, insurance, and accounts at Yogan Direct Marketing, demonstrating strong persuasion skills
- Developed effective communication and negotiation skills to close sales and build customer rapport
- Contributed to team goals through proactive engagement and customer-focused solutions
Experience
Customer Service Agent
I worked under Dotsure selling Car warranty which basically covered mechanical issues and other stuff.
Sales agent
I basically sold services such as Capfin loans, Abacus insurance and Pep accounts. Targets to ve achieved were set.