This is my profileContact via CazVidSmangele
Call Centre Agent with 4+ years in Customer Service and Administrative Support
Contact
Pretoria, Gauteng, South Africa
Available on CazVid
Competencies
Customer ServiceAdvanced
Experienced in handling customer inquiries, resolving issues, and ensuring positive client interactions.
Administrative SupportIntermediate
Skilled in managing schedules, documentation, and office operations to optimize workflow.
Communication SkillsAdvanced
Effective in verbal and written communication, facilitating clear information exchange.
Computer ProficiencyAdvanced
Proficient in MS Word, Excel, Publisher, PowerPoint, and Outlook for diverse professional tasks.
Education
Lethabong Secondary School
Completed 2012
Higher Certificate in LLB LAW
University of South Africa
Completed 2021
Languages
IsiZulu
English
Sepedi
Sesotho
Summary
Versatile professional with over 4 years of experience in customer service, administrative roles, and legal studies. Skilled in communication, office management, and client support, eager to contribute to organizational success.
Key Achievements
- Provided effective customer support across multiple industries, enhancing client satisfaction.
- Managed administrative tasks efficiently, supporting business operations at various organizations.
- Developed proficiency in Microsoft Office tools, improving documentation and presentation quality.
Experience
Front Desk Shop Assistant
N & N Printing and Stationery
2015 - 2018
Digital Canvassing Advert Specialist
Junkmail Media Group
2019 - 2019
Admin
Tshimollo KMP Funeral parlour
2020 - 2021
Call centre agent (Debt Consolidation)
Finwell Legal Services
2022 - 2022
Call centre agent (Insurance)
Innotrend Consulting
2022 - 2022
Call centre agent
Inshoor
2022 - Present
Skills
Customer ServiceAdministrative SupportCommunication SkillsComputer Proficiency
Published on CazVid - Jun 2, 2026