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Customer Service & Administrative Professional with 5+ years of diverse experience
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Competencies
Provided customer support via telephone and email, handling inquiries and resolving issues.
Utilized and developed computer skills necessary for customer service, invoicing, and administrative tasks.
Effectively communicated with customers and team members, including handling bilingual interactions.
Managed reception, cash handling, and invoicing duties in various roles.
Taught and planned activities for young children, including class correction and activity organization.
Education
Languages
Summary
Experienced in customer service, administrative duties, and teaching, with a focus on effective communication and technical competence.
Key Achievements
- Carried out customer service operations via telephone and email in Call Center and Customer Service roles
- Implemented and enhanced computer skills to improve role effectiveness in customer support
- Handled customer reception, cash register, and invoicing responsibilities in hospitality and administrative settings
Experience
Call Center operator
I carried out customer service operations via telephone and email., I am trained in the computer skills required to exercise the role in question.
Customer ́s service operator
I carried out customer service operations via telephone for English speaking customers only., I implemented already known computer skills and aquired new ones in order to exercise the role in question.
Responsible for filling in for absences
Occasional worker to cover for absences at the employer's request., Reception of customers and handling the task of washing and packing their clothes., Handling cash register and invoicing.
English Teacher
Teacher in charge of MLI3, class planned for children between the ages of 4 and 7, Planning and correction of the activities carried out., Fillings for classes CH1 and CH3.