Sofía Claros

Development of communication strategies for promoting the P7-Plus product (exclusive subscription service)., Management of a client portfolio with over 600 subscribers., Responsible for coordinating product shipments and follow-ups., Management of account balances and subscription payment reminders.

Writing articles for the digital edition of the newspaper on national current events., Creating multimedia images for social media and the website., Editing videos for YouTube, Instagram, Facebook, and the newspaper's website., Designing graphics for social media and the website during the vote counting in the last two national elections.

Assistance in managing social media content for the Communication Department., Responsible for photographing university events., Selection and editing of photos for publication on social media., Production and editing of videos for various departments at the university, such as Recruitment, Student Wellbeing, and others.

Receive calls and manage customer satisfaction for users of washers and dryers across the United States, under the CSC Service Works brand., Process customer refunds and coordinate machine repairs., Assist customers in using mobile apps to start washing and drying machines.