Sofía - Content Creator and Project Coordinator with 6+ years in media and communication

Developed articles, multimedia images, and videos for digital media and social platforms.

Led communication strategies and managed subscription services and product shipments.

Managed social media content, including photography and video production for university and media outlets.

Handled customer inquiries, refunds, and maintenance coordination at a call center.

Development of communication strategies for promoting the P7-Plus product (exclusive subscription service)., Management of a client portfolio with over 600 subscribers., Responsible for coordinating product shipments and follow-ups., Management of account balances and subscription payment reminders.

Writing articles for the digital edition of the newspaper on national current events., Creating multimedia images for social media and the website., Editing videos for YouTube, Instagram, Facebook, and the newspaper's website., Designing graphics for social media and the website during the vote counting in the last two national elections.

Assistance in managing social media content for the Communication Department., Responsible for photographing university events., Selection and editing of photos for publication on social media., Production and editing of videos for various departments at the university, such as Recruitment, Student Wellbeing, and others.