Experienced in technical support, customer service, and account management across diverse industries.
Provided technical assistance and troubleshooting for clients at Pronto BPO.
Offered customer support via voice channels at Telus International and Alorica.
Managed client accounts and assisted drivers in operational tasks at Kivo.
Recognized potential sales opportunities through back office interactions at Kivo.
Pronto BPO
Technical support, Account Management, Customer Support
Kivo
Assist drivers, Account Management, Sales opportunities
Telus International
Full voice, Customer service support
Alorica
Full voice, Customer service support
Bachelor
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Demonstrated flexibility and punctuality across various roles and environments.
