Organized and experienced customer service professional with over 5 years of diverse experience in face-to-face, telephonic, and call center environments. Skilled in communication and customer engagement.
Provided service face-to-face and over the phone, managing customer needs effectively.
Experienced in clear, professional communication in multiple customer engagement channels.
Maintained organized workflows and managed customer data efficiently.
Participated in call-a-sale activities, supporting sales processes through customer interactions.