Stefan - Customer Service with 15 years of BPO industry experience

Jalpatagua, Jutiapa, GuatemalaRemoteen

Accumulated 15 years of diverse roles including customer service, tech support, collection, and sales

Progressed through various positions, demonstrating skill development and role versatility

Published on CazVidVideo interview availableOpen to remote

Summary

Experienced BPO industry veteran with a broad skill set in customer support, tech support, sales, and collections.

Expressed confidence in suitability for customer service representative roles based on extensive experience

Customer ServiceExpert

Provided customer support and problem resolution across multiple industries in BPO environment

Technical SupportIntermediate

Handled technical inquiries and troubleshooting for customers

SalesIntermediate

Engaged in customer engagement and sales activities within the BPO setting

CollectionsIntermediate

Managed collection processes and negotiations with clients

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