Stefano - Customer Service Representative with 15 years in call center industry

Managua, Managua, NicaraguaRemoteen

Gained extensive experience in customer service, sales, retention, and back-office operations over 15 years.

Developed strong communication and interpersonal skills through continuous interaction with clients and team members.

Published on CazVidVideo interview availableOpen to remote

Summary

Experienced call center agent specializing in customer support, sales, and back-office tasks with 15 years of industry presence.

Demonstrated a proactive attitude by actively seeking opportunities to learn and share knowledge.

Customer ServiceExpert

Provided high-quality support to customers, ensuring their needs and issues are addressed effectively.

Sales & RetentionAdvanced

Engaged in sales activities and customer retention strategies to enhance client satisfaction and loyalty.

Back Office OperationsIntermediate

Handled administrative and support tasks related to call center functions to streamline processes.

Communication SkillsExpert

Maintained positive and energetic communication style to interact effectively with clients and colleagues.