Experienced professional specializing in bilingual interpretation, customer service, and administrative functions with over 5 years in healthcare and corporate environments.
Provided Spanish-English interpretation for medical, legal, financial, and administrative calls, facilitating accurate communication.
Delivered customer support in both English and Spanish, resolving inquiries and billing issues efficiently.
Handled office tasks, maintained databases, prepared company documents, and supported management and executive staff.
Managed appointment scheduling and administrative errands involving public services and client coordination.
Language Interpreter Solutions - CyraCom
Assisted with legal, financial and school calls, Facilitated communication for 80% medical calls, 10% financial, 5% legal and 5% miscellaneous
Bilingual
Facilitated communication between clients and LEP's in appointment scheduling, claims, billing, and other administrative activities
Teleperformance
Provided outstanding customer support in both English and Spanish, Resolved customer inquiries, concerns, and billing issues
SANILAB INTERNATIONAL S.A.C.
Maintained the personnel database, Conducted meetings with Management and different areas, Prepared various company documents, Provided direct support to the CEO in administrative tasks
Bachelor's degree
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